Salesforce Service Cloud vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
Salesforce Service Cloud · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
4
3
Open Page Rank 8+
48
15
Open Page Rank 7+
139
55
Open Page Rank 6+
234
103
Open Page Rank 5+
354
192
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Salesforce Service Cloud · Shopify Chat · share of sites in each country using one or the other
United States
2,567
42,843
United Kingdom
1,361
14,112
Canada
1,624
10,661
India
1,489
10,004
Australia
939
9,526
France
1,133
8,237
Germany
1,139
8,217
Italy
987
5,905
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Salesforce Service Cloud | Shopify Chat |
|---|---|---|
| LCP | 2.1 s | 1.4 s |
| INP | 100 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 800 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.