Shopify Chat vs WhatsApp Business Chat

Head-to-head usage across the sites we track.

Top sites by authority

Shopify Chat · WhatsApp Business Chat · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Shopify Chat · WhatsApp Business Chat · share of sites in each country using one or the other

Brazil 1,669

328,496

India 10,004

198,355

Indonesia 1,853

111,209

United States 42,843

65,688

Russia 347

98,336

Italy 5,905

91,922

Türkiye 1,701

90,959

Argentina 826

90,391

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

Sites that switched

Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.

All Shopify Chat sites · All WhatsApp Business Chat sites