Shopify Chat vs Zendesk Chat

Head-to-head usage across the sites we track.

Top sites by authority

Shopify Chat · Zendesk Chat · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Shopify Chat · Zendesk Chat · share of sites in each country using one or the other

United States 42,843

4,766

United Kingdom 14,112

2,743

India 10,004

2,924

Canada 10,661

1,740

Australia 9,526

1,375

France 8,237

1,984

Germany 8,217

1,690

Italy 5,905

1,862

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

Sites that switched

Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.

All Shopify Chat sites · All Zendesk Chat sites