Shopify Chat vs Zendesk Chat

Head-to-head usage across the sites we track.

Top sites by authority

Shopify Chat · Zendesk Chat · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Shopify Chat · Zendesk Chat · share of sites in each country using one or the other

United States 18,334

4,126

United Kingdom 6,074

2,356

India 4,640

2,529

Canada 4,763

1,497

Australia 4,150

1,236

Germany 3,852

1,475

France 3,720

1,587

Italy 2,850

1,615

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

Sites that switched

Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.

All Shopify Chat sites · All Zendesk Chat sites