Shopify Chat vs Zendesk Sunshine Conversations
Head-to-head usage across the sites we track.
Top sites by authority
Shopify Chat · Zendesk Sunshine Conversations · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
2
2
Open Page Rank 8+
11
9
Open Page Rank 7+
28
20
Open Page Rank 6+
44
31
Open Page Rank 5+
87
51
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Shopify Chat · Zendesk Sunshine Conversations · share of sites in each country using one or the other
United States
18,334
324
United Kingdom
6,074
112
Canada
4,763
98
India
4,640
96
Australia
4,150
106
Germany
3,852
127
France
3,720
102
Italy
2,850
80
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Shopify Chat | Zendesk Sunshine Conversations |
|---|---|---|
| LCP | 1.5 s | 1.8 s |
| INP | 75 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 500 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
All Shopify Chat sites · All Zendesk Sunshine Conversations sites