BugHerd vs Help Scout
Head-to-head usage across the sites we track.
Top sites by authority
BugHerd · Help Scout · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
9
7
Open Page Rank 8+
75
57
Open Page Rank 7+
219
196
Open Page Rank 6+
375
356
Open Page Rank 5+
596
576
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
BugHerd · Help Scout · share of sites in each country using one or the other
United States
4,349
3,253
United Kingdom
1,388
1,507
Canada
1,365
1,381
India
1,218
1,454
Australia
1,196
990
Germany
645
881
France
636
825
Philippines
526
712
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | BugHerd | Help Scout |
|---|---|---|
| LCP | 1.8 s | 1.8 s |
| INP | 75 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 800 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
BugHerd to Help Scout
| Domain | When |
|---|---|
| thevirtualsavvy.com | Feb 2026 |
Help Scout to BugHerd
| Domain | When |
|---|---|
| thevirtualsavvy.com | Feb 2026 |