BugHerd vs Help Scout
Head-to-head usage across the sites we track.
Top sites by authority
BugHerd · Help Scout · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
10
7
Open Page Rank 8+
84
54
Open Page Rank 7+
232
198
Open Page Rank 6+
404
356
Open Page Rank 5+
652
582
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
BugHerd · Help Scout · share of sites in each country using one or the other
United States
4,428
3,275
United Kingdom
1,385
1,508
Canada
1,379
1,376
India
1,257
1,490
Australia
1,239
1,011
Germany
664
891
France
636
820
Philippines
552
725
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | BugHerd | Help Scout |
|---|---|---|
| LCP | 1.8 s | 1.9 s |
| INP | 75 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 800 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
BugHerd to Help Scout
| Domain | When |
|---|---|
| thevirtualsavvy.com | Feb 2026 |
Help Scout to BugHerd
| Domain | When |
|---|---|
| thevirtualsavvy.com | Feb 2026 |