Dotdigital Chat vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
Dotdigital Chat · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
0
2
Open Page Rank 8+
0
11
Open Page Rank 7+
1
28
Open Page Rank 6+
1
44
Open Page Rank 5+
5
87
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Dotdigital Chat · Shopify Chat · share of sites in each country using one or the other
United States
42
18,334
United Kingdom
50
6,074
Canada
11
4,763
India
18
4,640
Australia
16
4,150
Germany
5
3,852
France
6
3,720
Italy
4
2,850
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Dotdigital Chat | Shopify Chat |
|---|---|---|
| LCP | 2 s | 1.5 s |
| INP | 75 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 1000 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.