Facebook Chat Plugin vs Freshchat
Head-to-head usage across the sites we track.
Top sites by authority
Facebook Chat Plugin · Freshchat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
8
2
Open Page Rank 8+
59
24
Open Page Rank 7+
182
68
Open Page Rank 6+
324
124
Open Page Rank 5+
527
236
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Facebook Chat Plugin · Freshchat · share of sites in each country using one or the other
Vietnam
9,230
264
United States
7,553
1,860
India
3,181
1,731
Poland
4,015
343
United Kingdom
3,249
970
Canada
3,278
919
Thailand
3,483
293
Philippines
2,708
536
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Facebook Chat Plugin | Freshchat |
|---|---|---|
| LCP | 2 s | 2.3 s |
| INP | 75 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 800 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.