Facebook Chat Plugin vs Freshchat
Head-to-head usage across the sites we track.
Top sites by authority
Facebook Chat Plugin · Freshchat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
8
3
Open Page Rank 8+
62
23
Open Page Rank 7+
191
73
Open Page Rank 6+
341
132
Open Page Rank 5+
559
242
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Facebook Chat Plugin · Freshchat · share of sites in each country using one or the other
Vietnam
11,331
291
United States
8,892
2,130
India
3,748
1,980
Poland
4,641
377
United Kingdom
3,807
1,128
Canada
3,789
1,086
Thailand
3,959
339
Philippines
3,282
609
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Facebook Chat Plugin | Freshchat |
|---|---|---|
| LCP | 2 s | 2.3 s |
| INP | 75 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 800 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.