Facebook Chat Plugin vs Freshchat
Head-to-head usage across the sites we track.
Top sites by authority
Facebook Chat Plugin · Freshchat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
8
2
Open Page Rank 8+
54
23
Open Page Rank 7+
162
64
Open Page Rank 6+
298
117
Open Page Rank 5+
488
225
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Facebook Chat Plugin · Freshchat · share of sites in each country using one or the other
Vietnam
9,058
250
United States
7,263
1,849
India
3,116
1,686
Poland
3,910
340
Canada
3,228
928
United Kingdom
3,121
951
Thailand
3,434
301
Philippines
2,652
497
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Facebook Chat Plugin | Freshchat |
|---|---|---|
| LCP | 2 s | 2.3 s |
| INP | 75 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.