Facebook Chat Plugin vs Intercom
Head-to-head usage across the sites we track.
Top sites by authority
Facebook Chat Plugin · Intercom · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Facebook Chat Plugin · Intercom · share of sites in each country using one or the other
United States
7,263
19,847
India
3,116
10,071
United Kingdom
3,121
8,999
Vietnam
9,058
2,495
Canada
3,228
8,001
France
2,478
5,882
Germany
1,646
6,147
Australia
2,122
5,478
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Facebook Chat Plugin | Intercom |
|---|---|---|
| LCP | 2 s | 2.1 s |
| INP | 75 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
Facebook Chat Plugin to Intercom
| Domain | When |
|---|---|
| mfipk.com | Jan 2026 |
| marhabaauctions.com | Jan 2026 |
| buddsmazda.com | Oct 2025 |
| cambridgeford.com | Oct 2025 |
| autoshowwinnipeg.com | Oct 2025 |
| sudburyhyundai.com | Oct 2025 |