Facebook Chat Plugin vs Intercom
Head-to-head usage across the sites we track.
Top sites by authority
Facebook Chat Plugin · Intercom · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Facebook Chat Plugin · Intercom · share of sites in each country using one or the other
United States
7,553
20,095
India
3,181
10,228
United Kingdom
3,249
8,886
Vietnam
9,230
2,503
Canada
3,278
7,981
France
2,571
5,765
Australia
2,299
5,652
Germany
1,731
6,216
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Facebook Chat Plugin | Intercom |
|---|---|---|
| LCP | 2 s | 2.1 s |
| INP | 75 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
Facebook Chat Plugin to Intercom
| Domain | When |
|---|---|
| mfipk.com | Jan 2026 |
| marhabaauctions.com | Jan 2026 |
| buddsmazda.com | Oct 2025 |
| cambridgeford.com | Oct 2025 |
| autoshowwinnipeg.com | Oct 2025 |
| sudburyhyundai.com | Oct 2025 |