Facebook Chat Plugin vs Kustomer
Head-to-head usage across the sites we track.
Top sites by authority
Facebook Chat Plugin · Kustomer · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
8
1
Open Page Rank 8+
62
4
Open Page Rank 7+
191
17
Open Page Rank 6+
341
45
Open Page Rank 5+
559
95
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Facebook Chat Plugin · Kustomer · share of sites in each country using one or the other
Vietnam
11,331
62
United States
8,892
498
Poland
4,641
100
Canada
3,789
320
United Kingdom
3,807
269
India
3,748
271
Thailand
3,959
59
Philippines
3,282
167
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Facebook Chat Plugin | Kustomer |
|---|---|---|
| LCP | 2 s | 2 s |
| INP | 75 ms | 125 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 600 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.