Facebook Chat Plugin vs Kustomer
Head-to-head usage across the sites we track.
Top sites by authority
Facebook Chat Plugin · Kustomer · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
8
1
Open Page Rank 8+
56
5
Open Page Rank 7+
169
18
Open Page Rank 6+
307
46
Open Page Rank 5+
504
90
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Facebook Chat Plugin · Kustomer · share of sites in each country using one or the other
Vietnam
9,058
52
United States
7,263
445
Poland
3,910
77
Canada
3,228
273
Thailand
3,434
54
India
3,116
235
United Kingdom
3,121
222
Hungary
2,883
44
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Facebook Chat Plugin | Kustomer |
|---|---|---|
| LCP | 2 s | 1.9 s |
| INP | 75 ms | 125 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 600 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.