Facebook Chat Plugin vs Smartsupp

Head-to-head usage across the sites we track.

Top sites by authority

Facebook Chat Plugin · Smartsupp · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Facebook Chat Plugin · Smartsupp · share of sites in each country using one or the other

Vietnam 9,058

107

United States 7,263

949

Poland 3,910

3,206

Czechia 932

5,530

Italy 2,442

1,867

Hungary 2,883

1,228

France 2,478

1,565

United Kingdom 3,121

718

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

Sites that switched

Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.

All Facebook Chat Plugin sites · All Smartsupp sites