Freshchat vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
Freshchat · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
3
3
Open Page Rank 8+
23
15
Open Page Rank 7+
73
55
Open Page Rank 6+
132
103
Open Page Rank 5+
242
192
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Freshchat · Shopify Chat · share of sites in each country using one or the other
United States
2,130
42,843
United Kingdom
1,128
14,112
India
1,980
10,004
Canada
1,086
10,661
Australia
758
9,526
France
740
8,237
Germany
752
8,217
Italy
586
5,905
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Freshchat | Shopify Chat |
|---|---|---|
| LCP | 2.3 s | 1.4 s |
| INP | 100 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 800 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.