GetFeedback vs Help Scout
Head-to-head usage across the sites we track.
Top sites by authority
GetFeedback · Help Scout · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
6
6
Open Page Rank 8+
57
52
Open Page Rank 7+
137
205
Open Page Rank 6+
199
371
Open Page Rank 5+
273
604
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
GetFeedback · Help Scout · share of sites in each country using one or the other
United States
912
3,658
United Kingdom
733
1,739
India
654
1,730
Canada
583
1,609
France
766
1,037
Germany
716
1,061
Australia
479
1,177
Netherlands
689
860
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | GetFeedback | Help Scout |
|---|---|---|
| LCP | 2.4 s | 1.9 s |
| INP | 150 ms | 75 ms |
| CLS | 0.05 | 0 |
| TTFB | 800 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.