GetFeedback vs Help Scout
Head-to-head usage across the sites we track.
Top sites by authority
GetFeedback · Help Scout · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
6
7
Open Page Rank 8+
54
54
Open Page Rank 7+
129
198
Open Page Rank 6+
192
356
Open Page Rank 5+
263
582
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
GetFeedback · Help Scout · share of sites in each country using one or the other
United States
802
3,275
United Kingdom
647
1,508
India
584
1,490
Canada
522
1,376
Germany
610
891
France
634
820
Australia
404
1,011
Netherlands
581
712
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | GetFeedback | Help Scout |
|---|---|---|
| LCP | 2.3 s | 1.9 s |
| INP | 150 ms | 75 ms |
| CLS | 0.05 | 0 |
| TTFB | 800 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.