GetFeedback vs Help Scout
Head-to-head usage across the sites we track.
Top sites by authority
GetFeedback · Help Scout · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
5
6
Open Page Rank 8+
52
54
Open Page Rank 7+
130
193
Open Page Rank 6+
191
349
Open Page Rank 5+
259
571
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
GetFeedback · Help Scout · share of sites in each country using one or the other
United States
800
3,253
United Kingdom
653
1,507
India
583
1,454
Canada
521
1,381
Germany
613
881
France
634
825
Australia
398
990
Spain
583
745
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | GetFeedback | Help Scout |
|---|---|---|
| LCP | 2.3 s | 1.8 s |
| INP | 150 ms | 75 ms |
| CLS | 0.05 | 0 |
| TTFB | 800 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.