Gladly vs LiveChat
Head-to-head usage across the sites we track.
Top sites by authority
Gladly · LiveChat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
4
15
Open Page Rank 8+
16
156
Open Page Rank 7+
40
394
Open Page Rank 6+
75
703
Open Page Rank 5+
121
1,233
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Gladly · LiveChat · share of sites in each country using one or the other
United States
434
13,868
Indonesia
106
7,154
United Kingdom
254
5,678
India
266
4,716
Canada
315
4,362
Philippines
171
3,733
Brazil
122
3,711
Australia
195
3,420
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Gladly | LiveChat |
|---|---|---|
| LCP | 1.8 s | 2.2 s |
| INP | 125 ms | 100 ms |
| CLS | 0 | 0.05 |
| TTFB | 600 ms | 800 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
LiveChat to Gladly
| Domain | When |
|---|---|
| trisports.com | Oct 2025 |
| westernbikeworks.com | Oct 2025 |
| biketiresdirect.com | Oct 2025 |