Gladly vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
Gladly · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
4
0
Open Page Rank 8+
16
0
Open Page Rank 7+
38
0
Open Page Rank 6+
73
0
Open Page Rank 5+
122
0
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Gladly · Shopify Chat · share of sites in each country using one or the other
United States
439
7,705
United Kingdom
249
2,805
Canada
314
2,285
India
258
2,330
Germany
165
1,970
France
150
1,829
Australia
199
1,757
Italy
145
1,598
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Gladly | Shopify Chat |
|---|---|---|
| LCP | 1.8 s | 1.5 s |
| INP | 125 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 600 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
Gladly to Shopify Chat
| Domain | When |
|---|---|
| mechmaxx.com | May 2026 |
Shopify Chat to Gladly
| Domain | When |
|---|---|
| shoplivandco.com | Aug 2026 |