Grasp vs Shopify Chat
Head-to-head usage across the sites we track.
By country
Grasp · Shopify Chat · share of sites in each country using one or the other
United States
6
7,705
United Kingdom
2
2,805
India
3
2,330
Canada
3
2,285
Germany
3
1,970
France
3
1,829
Australia
1
1,757
Italy
2
1,598
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Grasp | Shopify Chat |
|---|---|---|
| LCP | 2.7 s | 1.5 s |
| INP | 75 ms | 100 ms |
| CLS | 0.05 | 0 |
| TTFB | 800 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.