Haptik vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
Haptik · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
0
2
Open Page Rank 8+
2
11
Open Page Rank 7+
6
28
Open Page Rank 6+
12
44
Open Page Rank 5+
21
87
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Haptik · Shopify Chat · share of sites in each country using one or the other
United States
76
18,334
United Kingdom
56
6,074
Canada
50
4,763
India
112
4,640
Australia
44
4,150
Germany
41
3,852
France
29
3,720
Italy
21
2,850
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Haptik | Shopify Chat |
|---|---|---|
| LCP | 2.7 s | 1.5 s |
| INP | 175 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.