Help Scout vs otrs
Head-to-head usage across the sites we track.
Top sites by authority
Help Scout · otrs · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
6
1
Open Page Rank 8+
52
6
Open Page Rank 7+
205
26
Open Page Rank 6+
371
33
Open Page Rank 5+
604
37
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Help Scout · otrs · share of sites in each country using one or the other
United States
3,658
82
India
1,730
65
United Kingdom
1,739
38
Canada
1,609
33
Australia
1,177
21
Germany
1,061
66
France
1,037
48
Spain
859
54
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Help Scout | otrs |
|---|---|---|
| LCP | 1.9 s | 1.7 s |
| INP | 75 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 800 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.