Help Scout vs Trac
Head-to-head usage across the sites we track.
Top sites by authority
Help Scout · Trac · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
6
2
Open Page Rank 8+
52
9
Open Page Rank 7+
205
15
Open Page Rank 6+
371
18
Open Page Rank 5+
604
18
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Help Scout · Trac · share of sites in each country using one or the other
United States
3,658
46
India
1,730
45
United Kingdom
1,739
35
Canada
1,609
34
Australia
1,177
29
Germany
1,061
39
France
1,037
37
Netherlands
860
32
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Help Scout | Trac |
|---|---|---|
| LCP | 1.9 s | 1.6 s |
| INP | 75 ms | 50 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.