Help Scout vs Trac
Head-to-head usage across the sites we track.
Top sites by authority
Help Scout · Trac · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
7
1
Open Page Rank 8+
57
7
Open Page Rank 7+
196
12
Open Page Rank 6+
356
14
Open Page Rank 5+
576
14
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Help Scout · Trac · share of sites in each country using one or the other
United States
3,253
43
United Kingdom
1,507
32
India
1,454
40
Canada
1,381
31
Australia
990
26
Germany
881
32
France
825
31
Spain
745
33
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Help Scout | Trac |
|---|---|---|
| LCP | 1.8 s | 1.5 s |
| INP | 75 ms | 50 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 600 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.