Help Scout vs Trac
Head-to-head usage across the sites we track.
Top sites by authority
Help Scout · Trac · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
7
1
Open Page Rank 8+
54
8
Open Page Rank 7+
198
13
Open Page Rank 6+
356
16
Open Page Rank 5+
582
16
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Help Scout · Trac · share of sites in each country using one or the other
United States
3,275
41
United Kingdom
1,508
34
India
1,490
41
Canada
1,376
29
Australia
1,011
28
Germany
891
33
France
820
31
Philippines
725
24
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Help Scout | Trac |
|---|---|---|
| LCP | 1.9 s | 1.7 s |
| INP | 75 ms | 50 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.