Help Scout vs Usabilla

Head-to-head usage across the sites we track.

8,186
websites
vs
967
websites, to Aug 2021

Detections for Usabilla end in Aug 2021. The fingerprint catalog behind our crawls no longer carries that technology as its own entry, usually because it was retired or split into more specific ones, so its figure is the last recorded and is not directly comparable with a currently tracked technology.

Top sites by authority

Help Scout · Usabilla · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank 9+ 6 0
Open Page Rank 8+ 54 0
Open Page Rank 7+ 193 0
Open Page Rank 6+ 349 0
Open Page Rank 5+ 571 0

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Help Scout · Usabilla · share of sites in each country using one or the other

United States 3,253 315
United Kingdom 1,507 287
India 1,454 232
Canada 1,381 217
Australia 990 170
Germany 881 273
France 825 260
Netherlands 733 277

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Metric Help Scout Usabilla
LCP 1.8 s 2.1 s
INP 75 ms 150 ms
CLS 0 0.05
TTFB 700 ms 700 ms

Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

All Help Scout sites · All Usabilla sites

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