Helpscout vs LiveChat

Head-to-head usage across the sites we track.

456
websites, to Jan 2022
vs
311,801
websites

Detections for Helpscout end in Jan 2022. The fingerprint catalog behind our crawls no longer carries that technology as its own entry, usually because it was retired or split into more specific ones, so its figure is the last recorded and is not directly comparable with a currently tracked technology.

Top sites by authority

Helpscout · LiveChat · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank 9+ 0 15
Open Page Rank 8+ 0 156
Open Page Rank 7+ 0 394
Open Page Rank 6+ 0 703
Open Page Rank 5+ 0 1,233

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Helpscout · LiveChat · share of sites in each country using one or the other

United States 90 13,868
Indonesia 22 7,154
United Kingdom 54 5,678
India 47 4,716
Canada 44 4,362
Philippines 26 3,733
Brazil 27 3,711
Australia 36 3,420

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Metric Helpscout LiveChat
LCP 1.9 s 2.2 s
INP 75 ms 100 ms
CLS 0 0.05
TTFB 700 ms 800 ms

Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

All Helpscout sites · All LiveChat sites

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