Helpscout vs LiveChat

Head-to-head usage across the sites we track.

456
websites, to Jan 2022
vs
314,560
websites

Detections for Helpscout end in Jan 2022. The fingerprint catalog behind our crawls no longer carries that technology as its own entry, usually because it was retired or split into more specific ones, so its figure is the last recorded and is not directly comparable with a currently tracked technology.

Top sites by authority

Helpscout · LiveChat · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank 9+ 0 15
Open Page Rank 8+ 0 150
Open Page Rank 7+ 0 382
Open Page Rank 6+ 0 689
Open Page Rank 5+ 0 1,215

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Helpscout · LiveChat · share of sites in each country using one or the other

United States 85 13,535
Indonesia 23 6,677
United Kingdom 52 5,628
India 45 4,560
Canada 41 4,224
Brazil 25 3,637
Philippines 25 3,486
Australia 33 3,278

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Metric Helpscout LiveChat
LCP 1.8 s 2.2 s
INP 75 ms 100 ms
CLS 0 0.05
TTFB 700 ms 800 ms

Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

All Helpscout sites · All LiveChat sites

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