Helpscout vs LiveChat
Head-to-head usage across the sites we track.
Top sites by authority
Helpscout · LiveChat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
0
15
Open Page Rank 8+
0
165
Open Page Rank 7+
0
408
Open Page Rank 6+
0
725
Open Page Rank 5+
0
1,268
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Helpscout · LiveChat · share of sites in each country using one or the other
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Helpscout | LiveChat |
|---|---|---|
| LCP | 1.9 s | 2.2 s |
| INP | 75 ms | 100 ms |
| CLS | 0 | 0.05 |
| TTFB | 650 ms | 800 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.