Helpscout vs Shopify Chat
Head-to-head usage across the sites we track.
Detections for Helpscout end in Jan 2022. The fingerprint catalog behind our crawls no longer carries that technology as its own entry, usually because it was retired or split into more specific ones, so its figure is the last recorded and is not directly comparable with a currently tracked technology.
Top sites by authority
Helpscout · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Helpscout · Shopify Chat · share of sites in each country using one or the other
United States
90
18,334
United Kingdom
54
6,074
Canada
44
4,763
India
47
4,640
Australia
36
4,150
Germany
28
3,852
France
27
3,720
Italy
28
2,850
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Helpscout | Shopify Chat |
|---|---|---|
| LCP | 1.9 s | 1.5 s |
| INP | 75 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.