Intercom Articles vs Zendesk
Head-to-head usage across the sites we track.
Top sites by authority
Intercom Articles · Zendesk · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Intercom Articles · Zendesk · share of sites in each country using one or the other
United States
861
47,399
United Kingdom
466
25,088
India
603
22,237
Canada
420
21,429
Germany
259
20,616
France
233
18,921
Spain
208
16,321
Australia
304
15,693
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Intercom Articles | Zendesk |
|---|---|---|
| LCP | 2.2 s | 1.9 s |
| INP | 100 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
Zendesk to Intercom Articles
| Domain | When |
|---|---|
| moneysupermarket.com | Apr 2026 |