Intercom Articles vs Zendesk
Head-to-head usage across the sites we track.
Top sites by authority
Intercom Articles · Zendesk · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Intercom Articles · Zendesk · share of sites in each country using one or the other
United States
799
47,191
United Kingdom
451
25,006
India
560
21,873
Canada
400
21,391
Germany
233
20,364
France
222
18,868
Spain
222
16,862
Italy
189
15,861
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Intercom Articles | Zendesk |
|---|---|---|
| LCP | 2.2 s | 1.9 s |
| INP | 100 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
Zendesk to Intercom Articles
| Domain | When |
|---|---|
| floify.com | Aug 2026 |
| moneysupermarket.com | Apr 2026 |