Intercom vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
Intercom · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
25
3
Open Page Rank 8+
328
15
Open Page Rank 7+
1,259
55
Open Page Rank 6+
2,371
103
Open Page Rank 5+
3,734
192
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Intercom · Shopify Chat · share of sites in each country using one or the other
United States
23,731
42,843
United Kingdom
10,295
14,112
India
11,552
10,004
Canada
9,368
10,661
Australia
6,443
9,526
Germany
7,246
8,217
France
7,034
8,237
Italy
5,098
5,905
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Intercom | Shopify Chat |
|---|---|---|
| LCP | 2.1 s | 1.4 s |
| INP | 75 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 700 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
Intercom to Shopify Chat
| Domain | When |
|---|---|
| fresheo.fr | Apr 2026 |
Shopify Chat to Intercom
| Domain | When |
|---|---|
| premiercolour.com | Jun 2026 |
| corkandmash.com | May 2026 |
| up2promo.com | Nov 2025 |
| lanforge.co | Oct 2025 |