Intercom vs Shopify Chat

Head-to-head usage across the sites we track.

Top sites by authority

Intercom · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers

Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.

By country

Intercom · Shopify Chat · share of sites in each country using one or the other

United States 20,095

18,334

United Kingdom 8,886

6,074

India 10,228

4,640

Canada 7,981

4,763

Germany 6,216

3,852

Australia 5,652

4,150

France 5,765

3,720

Italy 4,411

2,850

Audience countries from the Chrome UX Report, top markets of either technology.

Real user performance

Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.

Sites that switched

Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.

All Intercom sites · All Shopify Chat sites