LiveHelp vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
LiveHelp · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
0
2
Open Page Rank 8+
0
11
Open Page Rank 7+
2
28
Open Page Rank 6+
4
44
Open Page Rank 5+
6
87
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
LiveHelp · Shopify Chat · share of sites in each country using one or the other
United States
11
18,334
United Kingdom
18
6,074
Canada
6
4,763
India
7
4,640
Australia
6
4,150
Germany
10
3,852
France
11
3,720
Italy
53
2,850
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | LiveHelp | Shopify Chat |
|---|---|---|
| LCP | 2.2 s | 1.5 s |
| INP | 100 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 950 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.