Provide Support vs Shopify Chat
Head-to-head usage across the sites we track.
Top sites by authority
Provide Support · Shopify Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Provide Support · Shopify Chat · share of sites in each country using one or the other
United States
649
18,334
United Kingdom
148
6,074
Canada
174
4,763
India
182
4,640
Australia
70
4,150
Germany
65
3,852
France
60
3,720
Italy
50
2,850
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Provide Support | Shopify Chat |
|---|---|---|
| LCP | 2 s | 1.5 s |
| INP | 50 ms | 75 ms |
| CLS | 0 | 0 |
| TTFB | 900 ms | 500 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.
Sites that switched
Domains that dropped one technology and adopted the other within about a year, data nobody else gives away free.
Provide Support to Shopify Chat
| Domain | When |
|---|---|
| labelzone.co.uk | Dec 2025 |