Shopify Chat vs Virtual Chat
Head-to-head usage across the sites we track.
Top sites by authority
Shopify Chat · Virtual Chat · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
3
0
Open Page Rank 8+
15
0
Open Page Rank 7+
55
0
Open Page Rank 6+
103
0
Open Page Rank 5+
192
0
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Shopify Chat · Virtual Chat · share of sites in each country using one or the other
United States
42,843
1
United Kingdom
14,112
1
Canada
10,661
1
India
10,004
2
Australia
9,526
1
France
8,237
1
Germany
8,217
1
Italy
5,905
1
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Shopify Chat | Virtual Chat |
|---|---|---|
| LCP | 1.4 s | 1.5 s |
| INP | 75 ms | 50 ms |
| CLS | 0 | 0 |
| TTFB | 500 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Jun 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.