Shopify Chat vs Zoko
Head-to-head usage across the sites we track.
Detections for Zoko end in May 2026. The fingerprint catalog behind our crawls no longer carries that technology as its own entry, usually because it was retired or split into more specific ones, so its figure is the last recorded and is not directly comparable with a currently tracked technology.
By country
Shopify Chat · Zoko · share of sites in each country using one or the other
United States
7,705
3
United Kingdom
2,805
3
India
2,330
5
Canada
2,285
2
Germany
1,970
2
France
1,829
2
Australia
1,757
2
Italy
1,598
2
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Shopify Chat | Zoko |
|---|---|---|
| LCP | 1.5 s | 2.5 s |
| INP | 100 ms | 150 ms |
| CLS | 0 | 0 |
| TTFB | 500 ms | 800 ms |
Median site's p75 values from the Chrome UX Report, Sep 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.