Support Hero vs Zendesk
Head-to-head usage across the sites we track.
Top sites by authority
Support Hero · Zendesk · how many of each technology's sites sit in the web's highest authority tiers
Open Page Rank 9+
0
89
Open Page Rank 8+
0
1,075
Open Page Rank 7+
3
3,759
Open Page Rank 6+
4
6,998
Open Page Rank 5+
8
11,620
Open Page Rank scores 0 to 10 from the open web link graph; 9+ covers only a few hundred domains worldwide.
By country
Support Hero · Zendesk · share of sites in each country using one or the other
United States
34
47,399
United Kingdom
12
25,088
India
19
22,237
Canada
11
21,429
Germany
7
20,616
France
9
18,921
Spain
6
16,321
Australia
15
15,693
Audience countries from the Chrome UX Report, top markets of either technology.
Real user performance
| Metric | Support Hero | Zendesk |
|---|---|---|
| LCP | 2.3 s | 1.9 s |
| INP | 75 ms | 100 ms |
| CLS | 0 | 0 |
| TTFB | 800 ms | 700 ms |
Median site's p75 values from the Chrome UX Report, Aug 2026. Lower is better; green meets Google's "good" threshold. This describes the sites that use each technology, not the technology's own overhead.